FAQ

1. What sizes do Zephyrine Wear garments come in?

Zephyrine Wear offers a range of sizes designed to accommodate diverse body types. Each product page includes a detailed size chart, including measurements for bust, waist, hips, and garment length. We recommend consulting the chart before placing an order to ensure the perfect fit.

2. How do I care for my clothing?

Each garment includes a care label with precise instructions. In general:

• Hand wash or machine wash on a gentle cycle with cold water.
• Avoid bleach and harsh detergents.
• Lay flat or hang to dry, avoiding direct sunlight.
• Iron on low heat if necessary.

Proper care ensures your Zephyrine Wear pieces maintain their shape, texture, and vibrant color over time.

3. Can I modify or cancel my order?

Orders can be modified or canceled within 24 hours of placement. Please contact our customer support team immediately with your order details. After processing and dispatch, modifications or cancellations may not be possible.

4. How long will my order take to arrive?

Delivery times depend on your location and shipping method:

• United States: 7–12 business days
• United Kingdom: 5–10 business days
• Europe: 6–12 business days
• Canada & Australia: 7–15 business days
• Rest of the World: 10–20 business days

You will receive a tracking number once your order is dispatched. Please note that these are estimated delivery times and may vary due to customs inspections or carrier delays.

5. Do you offer international shipping?

Yes, we ship worldwide. Shipping costs are calculated at checkout based on destination, weight, and order value. Customers outside the UK may be subject to import duties, taxes, or customs fees, which are the responsibility of the recipient.

6. How can I track my order?

Once your order has been dispatched, you will receive an email with tracking information. Tracking may take up to 48 hours to update. For any issues or delays, please contact our customer support team.

7. What is your return policy?

We offer a 30-day return window for most items. Products must be returned in their original condition, unworn, and with all tags attached. Personalized or final sale items are not eligible. Please refer to our Returns & Refunds Policy for full details and instructions.

8. Do you offer exchanges?

Yes, exchanges are possible for a different size or style, subject to stock availability. Contact our support team to initiate an exchange and receive guidance on shipping and return procedures.

9. Are your garments ethically made?

At Zephyrine Wear, we prioritize ethical sourcing and sustainable production practices. Fabrics are carefully selected, and our partners are held to high standards regarding fair labor practices and environmental responsibility.

10. How can I contact Zephyrine Wear?

For any questions, concerns, or assistance, please reach out to our customer support team via email at [insert email] or through our contact form on the website. Our team strives to respond promptly and provide attentive, professional support.