Shipping policy

Shipping & Delivery Policy

At Zephyrine Wear, we are committed to delivering your order as quickly and efficiently as possible. We proudly ship to customers worldwide and strive to provide a seamless shopping experience from checkout to delivery.

Order Processing

All orders are carefully reviewed, packed, and prepared before shipment.

• Processing Time: 1-3 business days

• Orders are processed Monday through Friday, excluding public holidays.

• Once your order has been shipped, you will receive a confirmation email containing tracking information (where available).

Please note that processing times may be slightly extended during peak seasons, promotional events, or holiday periods.

Estimated Delivery Times

Delivery times vary depending on the destination country and local courier services.

United States

Estimated delivery: 7-12 business days

United Kingdom

Estimated delivery: 5-10 business days

Europe

Estimated delivery: 6-12 business days

Canada & Australia

Estimated delivery: 7-15 business days

Rest of the World

Estimated delivery: 10-20 business days

Please note that these delivery estimates are provided as guidelines only and are not guaranteed.

Shipping Fees

Shipping charges are calculated at checkout based on the destination, shipping method selected, and order value.

We may periodically offer free shipping promotions on qualifying orders. Any applicable free shipping thresholds will be displayed on our website at the time of purchase.

Tracking Your Order

Once your order has been dispatched, you will receive an email containing your tracking number and tracking link.

Please allow up to 48 hours for tracking information to become active after shipment.

Customs Duties & Import Taxes

For international orders, customs duties, import taxes, VAT, or other local fees may apply depending on your country's regulations.

These charges are determined by local customs authorities and are the sole responsibility of the customer. Zephyrine Wear is not responsible for any customs fees, import duties, or tax-related charges incurred after shipment.

Delayed or Lost Shipments

While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur due to:

• Customs inspections

• Severe weather conditions

• Public holidays

• High shipping volumes

• Carrier-related disruptions

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team and we will be happy to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Zephyrine Wear is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping addresses supplied by the customer.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact our customer support team.

We appreciate your trust in Zephyrine Wear and look forward to delivering fashion designed to inspire confidence, elegance, and everyday sophistication.